Privacy policy
This Privacy Policy governs the manner in which Battery Tender® collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.batterytender.com website ("Site").
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, make a purchase, subscribe to our newsletter, sign up for SMS messages, and in connection with other activities, services, features, or resources we make available. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, among other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Battery Tender may collect and use Users' personal information for the following purposes:
To operate our Site: We may need your information to display content on the Site correctly.
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback you provide to improve our products and services.
To send periodic emails: If the User opts in, they may receive emails that include company news, updates, related product or service information, promotional offers, or other content. Users may unsubscribe at any time.
To send SMS messages: If the User opts in, they may receive promotional, transactional, and customer support messages.
SMS Messaging & Communications
By providing your mobile phone number and opting in, you consent to receive SMS (text messages) from Battery Tender. These messages may include order updates, promotions, marketing materials, and customer support communications. Message frequency varies. Message and data rates may apply.
Opting Out: You can opt-out at any time by replying "STOP" to any message you receive.
Help & Support: If you need assistance, reply "HELP" for support or contact us at support@deltran-global.com.
Data Sharing & Security: Your phone number will not be shared with third parties for marketing purposes.
Age Requirement: You must be at least 18 years old to opt in.
By opting into SMS messages, you acknowledge that consent is not a condition of purchase.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters, SMS messages, or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Users may request deletion of their personal data by contacting us.
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Legal Compliance
CCPA Compliance (California Residents): If you are a California resident, you have the right to request information about the categories and specific pieces of personal data we have collected, delete your personal data, and opt out of data selling (we do not sell data). To exercise your rights, contact us at support@deltran-global.com.
GDPR Compliance (European Residents): If you are located in the EU, you have the right to access, correct, or delete your personal data. You also have the right to restrict or object to data processing. To exercise your rights, contact us at support@deltran-global.com.
Compliance With Children's Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes To This Privacy Policy
Battery Tender has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Battery Tender
+1 386-736-7900
100 E New York Ave Suite 315 Deland, FL 32724
Last Updated: February 1, 2025
.